Assistance Channels

  • 1 hour ticket response time
  • A one hour Ticket Solution Warranty

  • Our team of techs will try their best to respond to your support tickets in approximately 1 hour. If, however, the issue you have stumbled upon calls for some help from the Admin =Team,= we’ll forward the ticket to the administrator on shift and will submit a note to tell you.

  • Top quality support service
  • Expert Tech Support Service

  • We will be on line for you 24/7 to offer assistance and tech support as well as to help you with any trouble that you may stumble upon while you are handling your virtual server. We are able to support all pre–installed apps, such as your OS, server administration panel (with respect to the VPS type) and the Website Control Panel designed entirely by us.

  • Intuitive help center
  • An Educational Help Zone

  • Each section of the Website Control Panel that is provided without charge with your VPS features a built–in article base. You will find a group of exhaustive how–to tutorials and a selection of step by step video classes that illustrate all the normal web site control duties. You can view them by pressing the Help or Video control keys in the top right side of each Control Panel section.