Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering high quality support without delay is our main priority, so we support each shared hosting plan with a one hour ticket reply guarantee. After you supply a ticket or send us an e–mail, our user support crew will try all they could do to present the most acceptable remedy for your problem and to supply you with help and advice in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us at any time required. Our team of qualified professionals will undoubtedly be on the web for you 24x7x365 to react to all your requests and to deal with any problem you will probably have. You can easily send us a help support ticket from your Website Control Panel or drop an email anytime. Additionally, on working days, you can call us or make use of the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • If you want support while working on your sites within the Control Panel, it is possible to always simply click the Help key and locate your problem in the group of articles or blog posts that will appear. We have as well turned a lot of the articles into educational videos. The collection of video clips will show up if you click on the Videos option located in each section.