Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • The Help section incorporated into our Website Control Panel features a collection of help articles and commonly asked questions. Aimed toward resolving any common problem that you could possibly encounter, they are written by our support team of capable technicians.

  • Top quality support service

  • Video Tutorials

  • We have compiled a selection of instructional video tutorials that detailedly illustrate how to settle a typical problem connected with your shared hosting account. You will find the tutorials in the Help section.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • We back up all semi–dedicated servers with a 24–7 technical support service and a one–hour ticket response time guarantee. Our competent tech support engineers will be online day and night to answer your enquiries and to resolve any problem that you may possibly stumble upon. Simply send a ticket from the Help Center and we’ll reply to you in a jiffy.